Terms and Conditions

1. Introduction

Welcome to MindBodySoul! By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

2. Products and Availability

We strive to provide accurate descriptions and availability of our products. However, errors may occur, and we reserve the right to correct any mistakes, inaccuracies, or omissions. Products are subject to availability, and we may limit quantities or discontinue items at our discretion.

3. Orders and Payment

All orders are subject to acceptance and availability. Prices are listed in BSD, and payment is required at the time of purchase. We currently only accept bank transfers or PayPal. Orders will be processed once payment is confirmed.

4. Shipping and Delivery

Shipping costs are calculated at checkout. We aim to process and ship orders within 2-5 business days. Delivery times may vary based on location and shipping method. We are not responsible for delays caused by third-party carriers.

5. Returns and Exchanges

We offer returns and exchanges within 48 hours of receipt for most items. To be eligible, products must be unused and in their original packaging. Please refer to our Return and Refund Policy for instructions.

6. Privacy Policy

We are committed to protecting your privacy. Please review our Privacy Policy (coming soon!) to understand how we collect, use, and protect your personal information.

7. Intellectual Property

All content on our website, including text, images, and logos, is the property of MindBodySoul and may not be used without permission.

8. Limitation of Liability

To the fullest extent permitted by law, MindBodySoul is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount you paid for the product.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of The Bahamas. Any disputes arising from these terms shall be resolved in the courts within the Commonwealth of The Bahamas.

Return and Refund Policy

1. Eligibility for Refunds

We want you to be completely satisfied with your purchase from MindBodySoul. If you are not happy with your order, you may request a refund within 48 hours of receiving your items. To qualify for a refund, items must be:

Unused
In their original packaging
Accompanied by the original receipt or proof of purchase

2. How to Request a Refund

To request a refund, please follow these steps:

Contact us at info@mindbodysoul242.com with your order number and a description of the issue.
We will provide you with instructions for returning the item(s).

3. Return Shipping Costs

Shipping Fees: Shipping costs are non-refundable.
Return Shipping: Customers are responsible for return shipping fees unless the return is due to an error on our part (e.g., incorrect or damaged items).

4. Processing Your Refund

Once we receive and inspect the returned item(s), we will process your refund. Refunds will be issued to the original payment method. Please allow 3-5 business days for the refund to appear in your account, depending on your bank or payment provider.

5. Non-Refundable Items

Certain items are non-refundable, including:

Customized or personalized products
Sale or clearance items
Gift cards

6. Exchanges

If you wish to exchange an item, please contact us at info@mindbodysoul242.com to discuss available options.

7. Changes to This Policy

We may update our refund policy from time to time. Any changes will be posted on our website.

Terms and Conditions

Return and Refund Policy

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